Residential Home Line

Our Residential Home Line service gives you a traditional landline-style phone connection, but delivered over modern Voice over IP (VoIP) technology. It’s perfect for households that still want the reliability and familiarity of a home phone, whether for everyday use, staying in touch with family, or as a backup communication option. You can bundle it with your CloudLink internet connection for added convenience or purchase it as a standalone service — no internet plan required. You get all the features you’d expect from a standard home line, like voicemail, call waiting, caller ID, and more, but without the high cost of old-school phone lines. Keep in mind, this service supports one call channel at a time — meaning you can make or receive one call at once.

Because it runs over your internet connection, setup is simple — though depending on your existing setup, you may need a VoIP-compatible phone or a telephone adapter to connect traditional handsets. Once installed, it works just like a normal phone line — same dial tone, same number portability, just much better value. It’s a great option for anyone wanting to keep a home phone line without relying on outdated copper or paying for unnecessary extras.

¹ If you require a telephone adapter, we can supply these for $10 per month. The hardware remains the property of CloudLink.

² Number Transfers from another provider will incur a one-off setup fee of $25.

³ There are no term commitments on any of our phone plans. We simply need 30 days' notice if you wish to cancel or change your plan.

⁴ Important information regarding the official 111 Contact Code is available here to download in PDF.